Coaching & Mentoring

Introduction

Managers play an important role in their team’s motivation and drive to perform well. Similar to a coach on a sports team, managers have to be supportive, encouraging and positive while giving clear and concise guidance to their players.

This course will teach managers how to become a coach and mentor. Participants will learn how to hold dynamic and collaborative coaching sessions for the development of their staff. By the end of this two-day course, participants will be able to distinguish which of their staff needs mentorship to excel, the difference between leading and demanding, and how to give their staff constructive criticism.

PP10 Clerical, TT12 TNBG/TNBT, IT09 – IT13 and PK08

Target Participant

ILSAS BANGI

Venue

2 DAYS

Duration

Objective

Introduce coaching and mentoring-based leadership for the improvement of workforce potential
Make participants understand the purpose of coaching and its effectiveness
Transform participants into coaches by sharing methods for implementation and by role-playing.

Agenda

Day 1

Coaching & Mentoring Approaches in Leadership and the role of organisations
Coaching & Mentoring Functions
Coaching and Implementation
Profile of a Coach
Coaching exercises

Day 2

Implementing Mentoring
Mentors and Supervisors
Conclusion Coaching and Mentoring

What people say?

It was a perfect match seeing that i need to work on my confidence.I actually learnt more skills that is needed for me to be able to develop training programs.

Bodil Dahl

Ceo & Founder Crix

The course definitely helped in improving concepts. It would be great if you add more examples of templates for Training evaluation. This would help in creating better sheets in future. Thanks

Sonal Tyagi

Head Of Sales , Intel

A Corporate Academy For TNB And The Energy Sector

TNB ILSAS is the premier corporate academy in Malaysia. It is the official training institute for Tenaga Nasional Berhad (TNB). Specialising in people solutioning for human capital excellence. TNB ILSAS has nurtured the human capital of Malaysia’s Electric Supply Industry (MESI) for over 40 years. TNB ILSAS conducts training programs for TNB, companies in Malaysia etc.

Expert Consultancy & Services

TNB ILSAS provides expert consultancy & services to TNB and other industries in Malaysia on engineering, business operation, change management, leadership, digital etc. Our experts are ever ready to assist any customers that require our consultancy & services.

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A Learning Platform for TNB and the Energy Sector

ILSAS is the most experienced power utility trainer in Malaysia. It is the official training institute for Tenaga Nasional Berhad(TNB) and has nurtured the human capital of Malaysia’s Electric Supply Industry for over 40 years.

Summary of Personal Data Protection Notice

This summary notice provides the key concepts of the Personal Data Protection Notice which applicable at Tenaga Nasional Berhad and our subsidiaries, which is available at our website.

Personal Data We May Collect & How We Collect It

We may collect your personal data including sensitive personal data such as personal information directly from you, your authorized representatives, third parties or from publicly resources. If you are a job applicant, employee or work for us, we shall provide a separate Notice to inform you how your personal data is used via our applicable platform.

Use of Personal Data Collected

We use your personal data to enable us to provide our services and matters related to it, send information on our services, for the purpose of audit and to comply with the regulatory obligations or industry codes.

With Whom We Share Your Personal Data

We disclose your personal data to the third parties located within or outside Malaysia who work on our behalf or help to provide our services.

If Personal Data Provided by You Is Incomplete

We may not be able provide you with our services for if the personal data given is incomplete.

Your Rights to Your Personal Data

You may request to access,correct and portability of your personal data held by us.

How Long We Will Keep Your Personal Data & How We Protect It

Your personal data will be retained to fulfil the purpose for which it is collected or to comply with legislation and internal requirements in which we will keep it safe.

Consent

By submitting your personal data, you consented to the processing of personal data as set out in this Notice.

Our Contact Details

TNB or its subsidiaries is committed to protecting your personal data. If you have questions or comments about TNB’s administration of personal data relating to electricity supply, please contact us at tnbcareline@tnb.com.my or 1-300-88-5454.

If you have any questions, comments or suggestions regarding this Policy, we would be glad to hear from you. Please contact our TNB Data Protection Officer at dpo@tnb.com.my

For more information, please download our full PDPA Notice here: