Non-Technical Digital Learning

For Online Learning (OL), participants need to take training through ILSAS LMS system.
For Digital Learning (DL), participants will take the course through Zoom or Webex application.

Note for DL, please ready 10 mins before class starts.

Download Tips and Tricks during Digital Learning through Zoom or Webex application here.

No Course Title Course Description Target Participants Start Date
1

Cabaran Arus Transformasi & Persediaan, (DL)

Gelombang transformasi makin bergelora.
Bersediakah anda menempuh gelora transformasi ini?

Marilah bersama kami untuk sesi atas talian selama 2 jam.

Kami akan bawakan anda untuk memahami arus gelora transformasi ini dan menempuhnya dengan prinsip-prinsip pengurusan perubahan.

Open To All

21 April 2020 (2.30pm)

2

Identifying what our customer want – Value Proposition Canvas, (DL)

The world of business is getting very competitive!

It is a great challenge to win customer’s heart towards our ideas, products and services since there are many people or companies offering the same ideas, products and services.

Our failure to get the customer’s endorsement towards our ideas, products and services cause us to be out of job or business.

To address this issue, this module will share a tool to ensure that our ideas, products and services can assist our customers in resolving their challenges or carrying out their duties.

  • Managers
  • Executives

14 April 2020 (Tuesday)

Part 1: 10.00am

Part 2: 11.00am

3

How You Operate During Trying And Troubled Times – Stick Person, (DL)

Covid-19 is indeed one of the greatest trying times of our recent history!

It is a great challenge to operate productively in this trying time.

Our failure to address this issue will lead us to lose much precious time.

To address this issue, it all started with knowing how we operate to produce results in any area of our life. This module will share a tool to have a clear picture on how we operate!

  • Managers
  • Executives
  • Non-Executives

15 April 2020 (Wednesday)

Part 1: 10.00am

Part 2: 11.00am

4

Circle of Life, (DL)

Our lives are moving  too fast!

It is all about V.U.C.A.!

V.U.C.A. causes us to fall easily into the vicious cycle of life!

To address this issue, this module will share the answers to the 4 basic questions of life.

  • Managers
  • Executives
  • Non-Executives

9 April 2020 (Thursday)

Part 1: 10.00am

Part 2: 11.00am

5

Creating Business Mindset, (DL)

Our World in TNB is undergoing change as we enter the Business World!

Do we have the Business Culture?

Without the proper culture, we become irrelevant in our industry.

To address this issue, this module will share a tool to develop the business mindset and ultimately, a business culture.

  • Managers
  • Executives
  • Non-Executives

10 April 2020 (Friday)

Part 1: 10.00am

Part 2: 11.00am

6

Mindset for A Disruptive World, (DL)

Every human being goes through a disruptive change in every aspect of their lives.

Do we have the capability to overcome these disruptive changes?

If we don’t have the capability, we will be left behind in this ever changing World!

To address this issue, we need to start with addressing our mindset. This module will touch on what we need to know about our mindset and will share two simple ideas to shift our mindset.

  • Managers
  • Executives
  • Non-Executives

8 April 2020 (Wednesday)

Part 1: 10.00am

Part 2: 11.00am

7

Alarming Cybersecurity Facts and Stats, (DL)

30 years ago the Internet was new and exciting, today the Internet can be a dangerous place.

Here’s what you should know about the latest cyber security facts and statistics.

Open To All
21 April 2020 (10am)
9

Coaching 101 for Managers, (DL)

The current working world is now primarily occupied by Gen-Y and Gen-Z.

In order to gain maximum output from them, managers must know on how to lead them with methods that are appropriate with the backgrounds of Gen-Y and Gen-Z.

The manager’s failure in leading these generations will cause stress on both ends thus causing the failure to produce optimum output.

To address this issue, many leadership experts state that coaching is the best method. This module will share a basic concept of coaching and how to coach at a basic level.

Managers

20 April 2020 (Monday)

Part 1: 10.00am

Part 2: 3.30pm

10

Avoid Digital Stress During MCO, (DL)

What is digital stress? What causes it?

Here’s what you can do to manage it.

Open To All
10 April 2020, (10am)
11

Managing Interesting Customers, (DL)

Di akhir kursus ini, peserta dapat menangani permasalahan pelanggan melalui pendekatan customer centricity dengan mengenalpasti masalah pelanggan, boleh memenuhi keperluan dan kehendak pelanggan juga melayani karenah pelanggan dengan lebih matang dan professional

Non-Executive E07-E13

27 April 2020 (10am)

12

Pembangunan Ke Arah Penyeliaan, (DL)

Diakhir kursus para peserta dapat mempersiapkan diri untuk menjadi penyelia dengan mengetahui peranan dan tanggungjawab sebagai penyelia dan seterusnya akan dapat mempraktikkan pengetahuan tesebut apabila  dilantik sebagi penyelia kelak.

  • Non Executive PP07/08
  • TT05/06
  • (All Division)

13 April 2020 (Monday)

10am-10.30am

13

Penyeliaan Berkesan, (DL)

(Effective Supervisory) is about how to give support to your subordinate in helping them to develop good habits, perform more effectively, and feel more comfortable at work. Good supervisory skills are the foundation of strong professional relationships between leaders and subordinate. This course will teach you the supervision and leadership skills that can help you to build and maintain cohesive, effective teams.

  • Non Executive PP09 – PP12
  • TT07- TT14
  • (All Division)

14 April 2020 (Tuesday)

10am-10.30am

14

Penulisan Berkesan, (DL)

Di akhir kursus, para peserta akan dapat menggunakan bahasa yang tepat  dan menyampaikan maklumat dengan betul mengikut format yang bersesuaian, serta mendapatkan tindakbalas yang dikehendaki.

Open to Non Executive (All Division)

13 April 2020 (Monday)

10am-10.30am

15

English – Speaking English confidently, (DL)

This course will help participants to converse in English more confidently and  comfortably. The participants will improve their understanding of the essentials of English grammar. They will also, increase their range of vocabulary and develop confidence when speaking the language

Open to Non Executive (All Division)

8 April 2020 (Wednesday)

10am-10.30am

16

Smart Meter Journey: From Melaka to Lembah Klang, (DL)

Provide awareness information of smart meter and advanced metering infrastructure project from Melaka to Lembah Klang. Sharing on ILSAS experience in building capability for staff and smart meter installer.

Open To All

10 April 2020, (3pm)

17

Training of Trainer (TOT) , (OL)

The workshop is designed to improve participant’s skill to carry out a training development project and deliver effective lesson presentations. The trainers will guide and facilitate the participants, so that they can to improve their ability to plan, organize and conduct effective lesson presentation.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

 “Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.

Open To All

10 April 2020, (10am)

19

Effective Communication to Your Clients, (DL)

Effective communication is vital to create buy-in from clients towards our idea, product or services.

Often we have too many data and information to share with clients that at times, it is difficult to decide which information is relevant.

Our inability to share the right data and information will lead to clients’ confusion and cause no buy-in from them.

To address this issue, this module will share a tool to ensure the right data and info is being considered.

  • Managers
  • Executives

13 April 2020 (Monday)

Part 1: 10.00am

Part 2: 11.00am

20

Stress Management (DL)

This program is designed to correct   one’s perceived ability to cope with pressure so that they are able to effectively manage their stress and enhance their productivity at work.

Open (All Division)

14 April 2020

10am-10.40am

21

Sistem Motivasi Prestasi (OL)

Di akhir kursus, para peserta akan dapat menerangkan asas pengurusan prestasi dengan, mengaplikasi rangka kerja KPI, melibatkan diri di dalam perbualan prestasi dengan efektif dan seterusnya menerangkan kompetensi berasaskan kepimpinan dengan betul.

  • Senior Manager
  • Manager
  • Executive
  • Non Executive
  • (All Division)

10 April 2020, (8am)

22

Finance for Non Finance (OL)

The course is designed to improve participant’s skill, knowledge and attitude budgetting. The trainers will guide and facilitate the participants, so that they can to improve their ability to estimate and do budget correctly.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

 “Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.

  • Senior Manager
  • Manager
  • Executive
  • (All Division)

10 April 2020, (8am)

23

Customer service – Leading to WOW Customer Experience (OL)

Di akhir kursus ini, peserta dapat mengamalkan dan membudayakan pendekatan Customer Centricity semasa berurusan dengan pelanggan TNB.

  • Non Executive (Retail Division only)
  • E07 – E13 (Retail Division only)

10 April 2020, (8am)

24

PowerPoint (Basic & Intermediate) (OL)

 Di akhir kursus, para peserta boleh melakukan kerja-kerja asas di dalam program Microsoft Office Powerpoint 2016 berpandukan manual Latihan dan tutorial yang di beri dengan betul.

Click here for Teaser

Open (All Division)

10 April 2020, (8am)

*Note:
OL – Online Learning
DL – Digital Learning