RM 3.6K
Assertiveness Skills for Management Leaders

Assertiveness Skills For Management Leaders
BOTC

Overview:

Effective Communication is a combination of knowing WHAT to say, HOW to say and WHEN to say it. Individuals who have successfully combined these three skills go through their daily tasks with ease in today's competitive business environment because they know how to respond appropriately to day to day challenges. Those who do not, continue to struggle and become ineffective.

Leaders in organizations communicate daily with subordinates, colleagues, customers, suppliers, bosses, stakeholders, in meetings, doing presentations or selling products both face-to-face and over the phone. Each of these communication processes results in an ‘OUTCOME’, which leads to something that gets done either for the leader, for the other person(s), or for the mutual benefit of both.  However, it is not just WHAT (outcome) is achieved, but more importantly it is HOW it’s (outcome) achieved.

On the other hand, Assertiveness skills will help the leader to break the cycle and be more focused and solve real problems rather than repeating ‘non-achievement’ again and again. This requires the leaders to master and demonstrate Assertive Leadership Behaviors (ALB).

 



Objective:

Upon completion of this workshop, participants will be:

• Explain the importance of assertiveness skills for leaders
• List down the proper steps to be taken in order to be an assertive leader
• Demonstrate the tools and techniques of being assertive
• Be results-driven and not activity-driven when managing and leading your people
• Identify the rights and responsibilities of positive, powerful and assertive communication
• Develop and use a personal communication strategy on-the-job that is based on psychological theory and the realities of workplace communications
• Understand and avoid poor communication strategies and apply remedies to improve your communication at work

 



Duration: 3 Days


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Available Sessions

Upon Request


Other Information
No other information.

Price

Upon Request



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Overview:

Effective Communication is a combination of knowing WHAT to say, HOW to say and WHEN to say it. Individuals who have successfully combined these three skills go through their daily tasks with ease in today's competitive business environment because they know how to respond appropriately to day to day challenges. Those who do not, continue to struggle and become ineffective.

Leaders in organizations communicate daily with subordinates, colleagues, customers, suppliers, bosses, stakeholders, in meetings, doing presentations or selling products both face-to-face and over the phone. Each of these communication processes results in an ‘OUTCOME’, which leads to something that gets done either for the leader, for the other person(s), or for the mutual benefit of both.  However, it is not just WHAT (outcome) is achieved, but more importantly it is HOW it’s (outcome) achieved.

On the other hand, Assertiveness skills will help the leader to break the cycle and be more focused and solve real problems rather than repeating ‘non-achievement’ again and again. This requires the leaders to master and demonstrate Assertive Leadership Behaviors (ALB).

 


Objective:

Upon completion of this workshop, participants will be:

• Explain the importance of assertiveness skills for leaders
• List down the proper steps to be taken in order to be an assertive leader
• Demonstrate the tools and techniques of being assertive
• Be results-driven and not activity-driven when managing and leading your people
• Identify the rights and responsibilities of positive, powerful and assertive communication
• Develop and use a personal communication strategy on-the-job that is based on psychological theory and the realities of workplace communications
• Understand and avoid poor communication strategies and apply remedies to improve your communication at work

 



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Overview:

Effective Communication is a combination of knowing WHAT to say, HOW to say and WHEN to say it. Individuals who have successfully combined these three skills go through their daily tasks with ease in today's competitive business environment because they know how to respond appropriately to day to day challenges. Those who do not, continue to struggle and become ineffective.

Leaders in organizations communicate daily with subordinates, colleagues, customers, suppliers, bosses, stakeholders, in meetings, doing presentations or selling products both face-to-face and over the phone. Each of these communication processes results in an ‘OUTCOME’, which leads to something that gets done either for the leader, for the other person(s), or for the mutual benefit of both.  However, it is not just WHAT (outcome) is achieved, but more importantly it is HOW it’s (outcome) achieved.

On the other hand, Assertiveness skills will help the leader to break the cycle and be more focused and solve real problems rather than repeating ‘non-achievement’ again and again. This requires the leaders to master and demonstrate Assertive Leadership Behaviors (ALB).

 


Objective:

Upon completion of this workshop, participants will be:

• Explain the importance of assertiveness skills for leaders
• List down the proper steps to be taken in order to be an assertive leader
• Demonstrate the tools and techniques of being assertive
• Be results-driven and not activity-driven when managing and leading your people
• Identify the rights and responsibilities of positive, powerful and assertive communication
• Develop and use a personal communication strategy on-the-job that is based on psychological theory and the realities of workplace communications
• Understand and avoid poor communication strategies and apply remedies to improve your communication at work

 



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Overview:

Effective Communication is a combination of knowing WHAT to say, HOW to say and WHEN to say it. Individuals who have successfully combined these three skills go through their daily tasks with ease in today's competitive business environment because they know how to respond appropriately to day to day challenges. Those who do not, continue to struggle and become ineffective.

Leaders in organizations communicate daily with subordinates, colleagues, customers, suppliers, bosses, stakeholders, in meetings, doing presentations or selling products both face-to-face and over the phone. Each of these communication processes results in an ‘OUTCOME’, which leads to something that gets done either for the leader, for the other person(s), or for the mutual benefit of both.  However, it is not just WHAT (outcome) is achieved, but more importantly it is HOW it’s (outcome) achieved.

On the other hand, Assertiveness skills will help the leader to break the cycle and be more focused and solve real problems rather than repeating ‘non-achievement’ again and again. This requires the leaders to master and demonstrate Assertive Leadership Behaviors (ALB).

 


Objective:

Upon completion of this workshop, participants will be:

• Explain the importance of assertiveness skills for leaders
• List down the proper steps to be taken in order to be an assertive leader
• Demonstrate the tools and techniques of being assertive
• Be results-driven and not activity-driven when managing and leading your people
• Identify the rights and responsibilities of positive, powerful and assertive communication
• Develop and use a personal communication strategy on-the-job that is based on psychological theory and the realities of workplace communications
• Understand and avoid poor communication strategies and apply remedies to improve your communication at work

 



Target Participant:
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Human Resource Minister - Training Provider Award 2007
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Energy Industry Award: Training Institution Excellence 2011

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