IT & Corporate System

RM 3.6K
101 Asas Fotografi dan Kamera Digital
IT & Corporate System

3 Days

View Details

Overview:
Di akhir kelas, peserta dapat mengetahui:

  • Pengenalan asas kepada Fotografi
  • Pengendalian Fotografi DSLR / SL
  • Penggunaan Apperture, Shutter Speed, Dedahan dan ISO
  • Penggambaran Pergerakan / Close Up / Pemandangan

Objective:
Di akhir kursus, peserta akan boleh mengambil gambar mengikut teknik dan prinsip fotografi menggunakan kamera digital dengan betul.

Target Participant: Executive, Non-Executive
Duration: 3 Days
Language:

RM 3.6K
Adobe Photoshop CS6
IT & Corporate System

3 Days

View Details

Overview:
This courses to learn how to select areas of an image and mastering the art of using Photoshop layers. How saving a copy of the file with the layers flattened and editing several digital images using Photoshop and Adobe Camera Raw. This training also touching up and improving the appearance of digital photographs and how to working with masks to isolate and protect parts of an image using channels to store an image’s color information, view and work with alpha channels. Adding type to images with great control and creativity and producing type with crisp, resolution-independent edges, applying effects and styles to type, and transforming its shape and size. Also can learn to using Vector Drawing Techniques to control what is shown in an image, using Mixer Brush tools for mixing colors with each others, using color management to produce consistent color of an image and printing images.
Objective:

Upon completion of this workshop, participants will be:
  • Able to navigate the work area and customizing the workspace
  • Able to creating and editing images
  • Able  to adjustments  the  images, such as adjusting for  exposure, retouching, and correcting colors


for any enquiries please contact:

1. NAME: ROZITA MOHD
   Email: rozitam@tnb.com.my

2. NAME: NOOR HASLIZA SAID
   Email: noorhaslizas@tnb.com.my


Target Participant: Executive & Non-Executive
Duration: 3 Days
Language:

RM 3.6K
Adobe Premier CS6
IT & Corporate System

3 Days

View Details

Overview:

In this training to introduces the powerful tools that are available in this video editing software from Adobe. This courses introduces to other editing concepts such as color correction, compositing, effect animation, adding titles and graphics, working with audio and much more. You will also learn how to export and share your projects with the world.

This training course on Premiere CS6, you will be comfortable creating visual masterpieces with your own video using the powerful non-linear tools that Premiere provides for you. Working files are included to allow you to work alongside the author throughout this training course.

 


Objective:

Upon completion of this workshop, participants will be:

• Able how to create projects, edit them, add video and audio transitions, and even add video effects.
• Able how to export and share your projects with the world.


for any enquiries please contact:

1. NAME: ROZITA MOHD
   Email: rozitam@tnb.com.my



Target Participant: Executive & Non-Executive
Duration: 3 Days
Language:

RM 3.6K
Analysing Data using MS Excel 2007
IT & Corporate System

3 Days

View Details

Overview:
Participants  will  learn  to  use  advanced  functions  of  Excel®  2007  to  improve  productivity,  enhance spreadsheets  with  templates,  charts,  graphics,  and  formulas  and  streamline  their  operational  work. They will apply visual elements and advanced formulas to a worksheet to display data in various formats.

Students will also  learn how to automate common tasks, apply advanced analysis techniques to more complex  data  sets,  collaborate  on  worksheets  with  others,  and  leverage  on  Excel’s  advanced functionality to simplify and streamline their day-to-day work.
Objective:
After attending this program, participants will be able to:
 
• Calculate with advanced functions & formulas.
• Organize  worksheet  and  table  data  using  multiple techniques.
• Create and modify charts & graphs.
• Analyze data using pivot tables and pivot charts.
• Insert graphic objects.
• Customize and enhance workbooks and the microsoft® office excel® 2007 environment.
• Collaborate with others using workbooks.
• Audit worksheets.
• Analyze data.
• Work with multiple worksheets & workbooks.
• Import and export data in excel.


for any enquiries please contact:

1. NAME: ROZITA MOHD
   Email: rozitam@tnb.com.my

2. NAME: NOOR HASLIZA SAID
   Email: noorhaslizas@tnb.com.my

Target Participant: Executive & Non-Executive
Duration: 3 Days
Language:

RM 3.6K
Analysing Data using MS Excel 2010
IT & Corporate System

3 days

View Details

Overview:
Participants will learn to use advanced functions of Excel® 2010 to improve productivity, enhance spreadsheets with templates, charts, graphics, and formulas and streamline their operational work. They will apply visual elements and advanced formulas to a worksheet to display data in various formats. Students will also learn how to automate common tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and leverage on Excel’s advanced functionality to simplify and streamline their day-to-day work.
Objective:

After attending this program, participants will be able to :

  • Calculate with advanced functions & formulas.
  • Organize  worksheet  and  table  data  using  multiple techniques.
  • Create and modify charts & graphs.
  • Analyze data using pivot tables and pivot charts.
  • Insert graphic objects.
  • Customize and enhance workbooks and the microsoft® office excel® 2010 environment.
  • Collaborate with others using Workbooks
  • Audit Worksheets.
  • Analyze Data.
  • Work With Multiple Worksheets & Workbooks.
  • mport And Export Data In Excel.



for any enquiries please contact:

1. NAME: ROZITA MOHD
   Email: rozitam@tnb.com.my

2. Name: NOOR HASLIZA SAID
   Email: noorhaslizas@tnb.com.my



Target Participant: Executive & Non-Executive
Duration: 3 days
Language: Malay

RM 3.6K
AP210: Accounts Payable Processing
IT & Corporate System

4 Days

View Details

Overview:
The course is designed to increase participant’s competency in  processing  Accounts  Payable related activities  using ERMS system.  The trainers will guide and facilitate the participants, so that  they  can  use  create,  copy  and  change  functions  for  update  transactions  and  able  to generate reports for management administration accordingly.

The training format is theory and hands-on practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will be able to:

  • Explain the key concepts on Accounts Payable module
  • Update mandatory Infotypes in EHRMS Training Management module
  • Generate mandatory reports for Supervisor and Managers for checking and approval


for any enquiries please contact:

1. NAME: SHARIZAM SALLEH
   Email: sharizams@tnb.com.my

2. NAME: ZANZURINA MOHD NOPIAH
   Email: zanzurinamn@tnb.com.my

Target Participant: Executive Finance / Administration, Chief Clerk Finance / Administration & Clerk Finance / Administration
Duration: 4 Days
Language:

RM 3.6K
AP220: Accounts Payable (Petty Cash Processing)
IT & Corporate System

2 Days

View Details

Overview:
The course is designed to increase participant’s competency in  processing  staff  advance and claims  related  activities  using  EHRMS  system.  The  trainers  will  guide  and  facilitate  the participants,  so  that  they  can  use  create,  copy  and  change  functions  for  updating  ERMS Accounts  Payable  (Petty  Cash)transactions  and  able  to  generate  reports  for  management administration accordingly.

The training format is theory and hands-on practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will be able to:

  • Explain the key concepts for Accounts Payable (Petty Cash) module
  • Update  the critical infotypes in ERMS Accounts Payable (Petty Cash) module
  • Generate mandatory reports for Supervisor and Managers checking and approval correctly.

for any enquiries please contact:

1. NAME: SHARIZAM SALLEH   
   Email: sharizams@tnb.com.my

2. NAME: ZANZURINA MOHD NOPIAH 
   Email: zanzurinamn@tnb.com.my

Target Participant: Executive Finance / Administration, Chief Clerk Finance / Administration & Clerk Finance / Administration
Duration: 2 Days
Language:

RM 3.6K
AP230: Accounts Payable (Bank Imprest Processing)
IT & Corporate System

2 Days

View Details

Overview:
The course is designed to increase participant’s competency in  processing  staff  advance and claims  related  activities  using  EHRMS  system.  The  trainers  will  guide  and  facilitate  the participants,  so  that  they  can  use  create,  copy  and  change  functions  for  updating  ERMS Accounts Payable (Bank Imprest)  transactions  and able to generate  reports for  management administration accordingly.

The training format is theory and hands-on practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will be able to:

  • Explain the key concepts for Accounts Payable (Bank Imprest) module
  • Update  the critical infotypes in ERMS Accounts Payable (Bank Imprest) module
  • Generate mandatory reports for Supervisor and Managers checking and approval correctly

for any enquiries please contact:

1. NAME: SHARIZAM SALLEH   
   Email: sharizams@tnb.com.my

2. NAME: ZANZURINA MOHD NOPIAH 
   Email: zanzurinamn@tnb.com.my

Target Participant: Executive Finance / Administration, Chief Clerk Finance / Administration & Clerk Finance / Administration
Duration: 2 Days
Language:

RM 3.6K
AR310: Sales & Accounts Receivable Processing (RJO)
IT & Corporate System

5 Days

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Overview:
The course is designed to occupied participants with the knowledge of:

•  What are the key concepts in Sales & Account Receivables
•  How Accounts Receivable process are carried out
•  How  to  Maintain  Master  Data,  Sales  Order  Processing,  Customer Acceptance/Payment,  Service  Order  Processing,  Customer  Invoice  Processing, Perform Receipting, Perform Dunning, Rechargeable Job Order (RJO)

The training format is theory and practical, where the participant’s will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, participants will be able to:

  • Extend customer master to company code.
  • Describe all activities relating to Rechargeable Job Order (RJO) quotations.
  • Plan of cost for the RJO works, customer payments, government indents, billing to customer.
  • Manage  receivables  and  other  sales  such  as  sales  of  scrap, sample and cash.

for any enquiries please contact:

1. Name: Sharizam Bin Saleh   
   Email: sharizams@tnb.com.my

2. Name: Zanzurina M. Nopiah   
   Email: zanzurinamn@tnb.com.my

Target Participant: Engineer & Pomen
Duration: 5 Days
Language:

RM 3.6K
AR312: RJO for Supervisor
IT & Corporate System

3 Days

View Details

Overview:
The course is designed to increase participant’s competency in processing RJO-for Supervisor related activities  using ERMS system.  The trainers will guide and facilitate the participants, so that they can manage important functions during checking ERMS processing RJO-transactions and able to generate reports for management administration accordingly.

The training format is theory and hands-on practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will be able to:

  • Explain the key concepts for RJO for Supervisor module
  • Update  critical information in ERMS RJO for Supervisor module
  • Generate mandatory reports for Executive and Managers checking and approval correctly

for any enquiries please contact:

1. NAME: SHARIZAM SALLEH   
   Email: sharizams@tnb.com.my

2. NAME: ZANZURINA MOHD NOPIAH 
   Email: zanzurinamn@tnb.com.my

Target Participant: Executive Finance / Administration, Chief Clerk Finance / Administration & Clerk Finance / Administration
Duration: 3 Days
Language:

RM 3.6K
Basic IT Security
IT & Corporate System

5 Days

View Details

Overview:
Understand fundamental areas in IT Security, existing IT Security controls implemented in TNB and and usage of Customer Management System (CMS) with related IT Security services in ICT Division is crucial.

By applied knowledge in installation and configuration on Windows XP/7/8 personal firewall and patch update, proxy setting on Web browser ,Virtual Private Network (VPN) troubleshooting, corporate  antivirus and Malware troubleshooting will make corporate data and system will be in safe mode.
Objective:

Upon completion of this courses, participants will be:

Applied knowledge in installation and configuration on:
  •   Windows XP/7 personal firewall and patch update
  •   Web browser – proxy setting
  •   Virtual Private Network (VPN) troubleshooting
  •   Corporate Antivirus
by referring to  given notes and materials.


for any enquiries please contact:

1. NAME: ROZITA MOHD
   Email: rozitam@tnb.com.my

2. NAME: NOOR HASLIZA SAID
   Email: noorhaslizas@tnb.com.my

Target Participant: IT05, TT09 & Technical Support Professionals who Provide In-Person Support to Internal Employees, Remote Workers, or External Customer
Duration: 5 Days
Language:

RM 3.6K
BR120: Business Warehouse Financial Reporting
IT & Corporate System

1 Day

View Details

Overview:
The course is designed to increase the participant’s knowledge in:

  • Provide management with complete, timely and accurate business and operational information
  • Enable strategic and informed decision making
  • Support multidimensional view of data

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participants will be able to:
  • Identify basic component of SAP and navigate Sap transaction
  • Explain the key concepts in Business Warehouse
  • Explain the key concepts in BW Financial Reporting
  • Execute reports and navigate BW Financial Reports

for any enquiries please contact:

1. Name: Sharizam Bin Saleh
   Email: sharizams@tnb.com.my

2. Name: Zanzurina M. Nopiah
   Email: zanzurinamn@tnb.com.my

Target Participant: Person in Charge of MFR (Monthly Financial Reporting)
Duration: 1 Day
Language:

RM 3.6K
CGIS01: Generation - Digitizer
IT & Corporate System

3 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Use CGIS system, Smallworld functions, approve the design and digitize in CGIS system for TNB Generation.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will have the knowledge on Corporate Geospatial Information System and will be able to:
  • Explain on CGIS Overview
  • Use Smallworld functionalities
  • Explain Corporate Services's State Model
  • Check and digitize the design


for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 3 Days
Language:

RM 3.6K
CGIS02: Generation - Approval
IT & Corporate System

3 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Use CGIS system, Smallworld functions, approve the design and approval in CGIS system for TNB Generation.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will have the knowledge on Corporate Geospatial Information System and will be able to:
  • Explain on CGIS Overview
  • Use Smallworld functionalities
  • Explain Corporate Services's State Model
  • Check and approve the design


for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 3 Days
Language:

RM 3.6K
CGIS03: Generation - Viewer
IT & Corporate System

2 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Use CGIS system, Smallworld functions, approve the design and view data in CGIS system for TNB Generation.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will have the knowledge on Corporate Geospatial Information System and will be able to:
  • Explain on CGIS Overview
  • Use Smallworld functionalities
  • Explain Generation's State Model


for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 2 Days
Language:

RM 3.6K
CGIS04: Transmission Asset Register - Digitizer
IT & Corporate System

2 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Use CGIS system, Smallworld functions, approve the design and Roles & Responsibilities and State Model for Transmission’s Data Manager in CGIS system for Transmission Division.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will have the knowledge on TNB Corporate Geospatial Information System and will be able to:
  • Explain CGIS Overview
  • Use Smallworld Functionalities
  • Explain Transmission's State Model
  • Check And Approve The Design


 for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 2 Days
Language:

RM 3.6K
CGIS05: Transmission Asset Register - Approver
IT & Corporate System

2 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Use CGIS system, Smallworld functions, approve the design and asset digitize data in CGIS system for Transmission Division.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will have the knowledge on TNB Corporate Geospatial Information System and will be able to:
  • Explain CGIS Overview
  • Use Smallworld functionalities
  • Explain Transmission's State Model
  • Check and approve the design


for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 2 Days
Language:

RM 3.6K
CGIS06: Transmission Asset Register - Data Manager
IT & Corporate System

2 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Use CGIS system, Smallworld functions, approve the design and Roles & Responsibilities and State Model for Transmission’s Data Manager in CGIS system for Transmission Division.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will have the knowledge on TNB Corporate Geospatial Information System and will be able to:
  • Explain CGIS Overview
  • Use Smallworld functionalities
  • Explain Transmission's State Model
  • Check and approve the design


for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 2 Days
Language:

RM 3.6K
CGIS07: Corporate Services - Digitizer
IT & Corporate System

3 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Use CGIS system, Smallworld functions, approve the design and digitized in CGIS system for TNB Corporate Services.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will have the knowledge on Corporate Geospatial Information System and will be able to:
  • Explain on CGIS Overview
  • Use Smallworld functionalities
  • Explain Corporate Services's State Model
  • Check and approve the design


for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 3 Days
Language:

RM 3.6K
CGIS08: Corporate Services (Approval)
IT & Corporate System

3 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Use CGIS system, Smallworld functions, approve the design and approval in CGIS system for TNB Corporate Services.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will have the knowledge on Corporate Geospatial Information System and will be able to:
  • Explain on CGIS Overview
  • Use Smallworld functionalities
  • Explain Corporate Services's State Model
  • Check and approve the design


for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 3 Days
Language:

RM 3.6K
CGIS09: ICT Asset Register - Digitizer
IT & Corporate System

2 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Use CGIS system, Smallworld functions, approve the design and digitise data in CGIS system for ICT Division.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, participants will be able to digitize ICT assets using CGIS Application correctly and will able to:
  • Explain CGIS overview
  • Identified basic icons
  • State ICT Asset Register State Model
  • Recognize and use general functions in CGIS


for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 2 Days
Language:

RM 3.6K
CGIS10: Network Inventory Gateway - View Application…
IT & Corporate System

1 Day

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Use CGIS system, Smallworld functions, approve the design and view data in CGIS system for ICT Division.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participant will have basic knowledge on Corporate Geospatial Information System and will be able to:
  • Explain CGIS concept
  • Identify all icons in the application
  • View assets in the application
  • Create query
  • Produce reports
  • Print the maps from the application
  • Make electric trace


for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 1 Day
Language:

RM 3.6K
Creating Effective Presentation (MS Office PowerPoint…
IT & Corporate System

2 Days

View Details

Overview:
• Mencipta persembahan menggunakan template yang telah direka
• Memasukkan dan mengedit gambar
• Memasukkan Smart Art
• Menambah animasi
• Menyusun slide
• Membuat hyperlink
• Membuat Action Button
• Membuat Slide Transition
• Memasukkan media
• Menjadikan slide sebagai kiosk
• Memasukkan graf
• Mengendalikan gradiant
• Membuang latar belakang gambar
• Lukisan lakaran bebas
• Menjadikan slide sebagai video
Objective:
Di akhir kursus peserta-peserta akan boleh mengedit gambar, membuat template sendiri, menyiapkan applikasi persembahan yang mengandungi audio, video, animasi, transisi, mengubahsuai SmartArt, memasukkan action button, memasukkan hyperlink, menjadikan slide sebagai kiosk, mencipta graf, membuang background grafik, melakukan freeform drawing, dan menjadikan slide sebagai video, berpandukan manual latihan yang diberi, tanpa melakukan
kesilapan.


untuk maklumat lanjut sila hubungi:

1. NAME: ROZITA MOHD
   Email: rozitam@tnb.com.my

2. NAME: NOORZIAH ASMAR
   Email: noorziaha2@tnb.com.my

Target Participant: Training Managers, Trainers, Training Administrators, HR Practitioners & Training Developers
Duration: 2 Days
Language:

RM 3.6K
Desktop Support Specialist
IT & Corporate System

3 Days

View Details

Overview:

The  Desktop  Support  Specialist  is  a  three-days  entry  level  course  where  delegates develop  a  clear  understanding  of  the  role  and  responsibilities  of  a  Desktop  Support Specialist. They learn about the OnsiteDesktop Support environment and the role that support plays within the organisation and in today's business environment.

They  learn to identify, understand and develop the skills and competencies required of a Desktop Support Specialist :
  • Practical knowledge to improve onsite customer interaction
  • How service level agreements impact workflow and prioritization of requests
  • Seven key steps for effective root cause analysis
  • The ITIL processes of Incident Management , Problem Management and Change Management
  • An overview of Security management and knowledge management
  • Essential time management and problem-solving skills
  • Effective strategies for managing difficult customers

Objective:
The course ensures that Desktop Support Specialists (DSS) work to consistent, recognised industry standards and in line with best practice guidelines. The focus is on Professionalism, Soft-Skills and IT Service Management as these are the skills, competencies and knowledge that a desktop support specialist requires in order to deliver professional and effective on site support.


for any enquiries please contact:

1. NAME: ROZITA MOHD
   Email: rozitam@tnb.com.my

2. NAME: NOOR HASLIZA SAID
   Email: noorhaslizas@tnb.com.my

Target Participant: IT06, TT10 & Technical Support Professionals who Provide In-Person Support to Internal Employess, Remote Workers, or External Customer
Duration: 3 Days
Language:

RM 3.6K
eCIBs for Cashier
IT & Corporate System

3 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Perform the payment transactions by using cash, cheque or credit card
  • Identify types of payment transaction code used in ePOS machine to differentiate the payment
  • Handle error or offline mode with effective steps

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participants will be able to:
  • Identify the concept & technique used in the ePOS system
  • Use ePOS machine by using transaction code correctly


for any enquiries please contact:

1. Name: Sharizam Salleh
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 3 Days
Language:

RM 3.6K
eCIBs Overview Pembilan PP Bil kebelakang
IT & Corporate System

3 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Identify back billing type
  • Calculate the back billing based on the customer category
  • Under / Over Billing calculation
  • Manual posting into eCIBS system
  • Identify Irregularities (KKB)
  • Analyze Meter Installation Tempering by using ATC format

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participants will be able to:
  •   Identify function in back billing
  •   Calculate back billing correctly
  •   Key-in the back billing amount in the system without mistake


for any enquiries please contact:

1. Name: Sharizam Salleh
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 3 Days
Language:

RM 3.6K
eCIBs Overview Pembilan PP Pengiraan Bil
IT & Corporate System

3 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Identify the bill component
  • Differentiate the bill calculation formula
  • Calculate various types of component manually without error
  • Identify billing types correctly
  • Monitor billing reporting to ensure TNB customer are billed monthly

Objective:
At the end of the course, the participants will be able to:
  •   Calculate TNB Bill manually
  •   Identify TNB bill type
  •   Monitoring on Billing Reporting

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.


for any enquiries please contact:

1. Name: Sharizam Salleh
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 3 Days
Language:

RM 3.6K
eCIBs: Customer Service for PKP
IT & Corporate System

5

View Details

Overview:

Objective:


Target Participant: E12/E13E07/E08Ketua KedaiPembantu Tadbir Kawalan KreditCustomer Relation OfficerCustomer Service Officer
Duration: 5
Language:

RM 3.6K
eCIBs: Dunning and Disconnection
IT & Corporate System

3 Days

View Details

Overview:
The course is designed to improve participant’s skill to:

  • Perform the dunning to send payment reminders or dunning notices to remind customers of their outstanding debts, recognize the activities types involved in dunning process.
  • Participate in the bidding processes, where bidders (suppliers) will bid the item price using the Live Auction Cockpit (LAC) in the Auction module.
  • eCIBS Disconnection Activiti via SMS (eDAS) to disconnector and disco clerk.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.
Objective:
At the end of the course, the participants will be able to:
  • Identify the concept and technique used in the dunning & disconnection process
  • Use dunning system, to select potential customers entitled to disconnect
  • Print DN Notice, DN Order and tag customer
  • Explain EDAS process without mistake

for any enquiries please contact:

1. Name: Sharizam Salleh   
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu   
   Email: haffizaha@tnb.com.my

Target Participant: Cashier
Duration: 3 Days
Language:

RM 3.6K
eCIBs: Financial for PKP
IT & Corporate System

3 Days

View Details

Overview:
The course is designed to improve participant’s skill & knowledge to monitor and review:

  • Financial Overview
  • Banking Transaction
  • Refund
  • Instalment Plan
  • Bank Guarantee & Additional Request
  • Manual Posting

Objective:
At the end of the course, the participants will be able to:
  •   Explain the financial overview in the eCIBS system
  •   Identify banking transaction to use
  •   Explain the refund process
  •   Explain the manual posting process and the approval in the system
  •   Explain the instalment plan without mistake
  •   Describe the BG and addition deposit request correctly

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.


for any enquiries please contact:

1. Name: Sharizam Salleh
   Email: sharizams@tnb.com.my

2. Name: Noor Haffizah Abu
   Email: haffizaha@tnb.com.my

Target Participant: Pembantu Tadbir Kawalan Kredit
Duration: 3 Days
Language:

Human Resource Minister - Training Provider Award 2007
Role Model Company 2013 for Electrical Training Programmes by Manpower Department (JTM)
Energy Industry Award: Training Institution Excellence 2011

TNB Integrated Learning Solution Sdn Bhd - ILSAS
Jalan IKRAM-UNITEN, Karung Berkunci 205,
43650 Bandar Baru Bangi, Selangor, MALAYSIA

T: (+6) 03-8922 7222 F: (+6) 03-8926 4437 E: infoilsas@tnb.com.my

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