BOTC

RM 3.6K
Prosedur Kewangan, Belanjawan dan Tuntutan (Finance,…
BOTC

2 Days

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Overview:
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Format latihan adalah berbentuk teori dan praktikal, di mana para peserta akan terlibat secara aktif di dalam aktiviti-aktiviti kelas. Oleh itu, ia akan meningkatkan tahap keyakinan mereka.

"Learning by Do it " merupakan prinsip asas yang digunakan dalam latihan ini. Peserta akan diberi penekanan untuk menyertai aktiviti-aktiviti kursus yang interaktif  bagi memastikan kejayaan muktamad bengkel yang berterusan.
Objective:
Di akhir kursus ini, peserta akan berupaya:

• Menerangkan jenis-jenis belanjawan
• Menerangkan jenis-jenis perbelanjaan
• Menerangkan kod-kod caj perbelanjaan
• Menerangkan kepentingan untuk mengecaj perbelanjaan ke kod perbelanjaan yang betul
• Menerangkan prosedur pembelian dan pembayaran yang dipraktikkan dalam TNB


maklumat lanjut sila hubungi:

1. NAME: SAMIHAH JAAFAR
Email: samihah.jaafar@tnb.com.my

2. NAME: NOR FAIZURA IZMA OMAR
Email: norfaizura@tnb.com.my

Target Participant: Penyelenggara Stor & Anggota Kerja Teknikal
Duration: 2 Days
Language:

RM 3.6K
A Guide for Tender Committee Secretary on Management…
BOTC

2 Days

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Overview:
This course is specially designed for Tender Committee Secretaries. This course also will assist Tender Committee Secretaries to develop techniques for organizing tender meetings.
Objective:
Upon completion of this workshop, participants:

  • To gain a holistic view on TNB Procurement Policies and Procedures as the framework to Tender Committee decision making
  • To develop techniques for organizing tender meetings
  • To improve skills in writing accurate, logical, concise, systematic and informative minutes


for any enquiries please contact:

1. NAME: ISMAH BINTI SALLEH
   Email: ismahs@tnb.com.my

Target Participant: Open to All - Procurement Practitioner
Duration: 2 Days
Language:

RM 3.6K
Accounting and Finance for Practitioner
BOTC

5 Days

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Overview:
The course is designed to improve participant’s skill, knowledge and attitude to carry out task in handling financial matters for a company. The trainers will guide and facilitate the participants, so that they can to improve their ability in the area of finance.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.
Objective:
Upon completion of this course, participants:

• Be able to calculate electricity bills based on types of customer
• Be able to identify types of  revenues for company
• Be able to listing tariff for electricity bills
• Be able to listing asset management cycles and procedures related to it
• Be able prepare cash flow listing and budgeting
• Be able to identify types of taxation, areas for tax saving in tax planning and classes for GST
• Be able to process payment from Petty Cash and Bank Impress


for any enquiries please contact:

1. NAME: SAMIHAH JAAFAR
   Email: samihah.jaafar@tnb.com.my

2. NAME: NOR FAIZURA IZMA OMAR
   Email: norfaizura@tnb.com.my

Target Participant: Finance Executive E07-E12
Duration: 5 Days
Language:

RM 3.6K
Accounting for Merger and Acquisition Activities
BOTC

2 Days

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Overview:

The course is designed to enhance participant’s skill and  knowledge to carry out task for merger and acquisition task. The trainers will guide and facilitate the participants, so that they improve their ability becoming performer if given the task.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

 “Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.

Objective:
Upon completion of this course, participants will understand:

• Drivers on M&As (mergers and acquisitions)
• How to model integrated financial statements
• How to clean and adjust source data
• How to use financial statements to value a business
• How to model the balance sheet impact of acquisitions, spin-offs and demergers and prepare pro-forma acquisition accounts
• How to analyze and differentiate between financing and operating synergies
• How to model and present the impact of changes in deal structure, financing mix and capital structure, together with the impact on value
• How acquisition debt facilities can be structured and modelled
• Drivers on debt capacity and the interests of debt holders
• The impact of the choice of financial instrument such as equity, debt or hybrid
• Risks and rewards to different parties.


Target Participant: Senior Manager (E16-E17) & Accountant
Duration: 2 Days
Language:

RM 3.6K
Advanced Principles of Business Combinations and Consolidation
BOTC

1 Day

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Overview:

The program aims to update participants with the latest thinking on the subject of business combinations and consolidation in the two revised standards. The trainers will guide and facilitate the participants, so that they can to improve their ability in the area of finance.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

 “Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.

Objective:
Upon completion of this course, participants:

• Should be able to understand and apply the new requirements on accounting for business combinations and consolidation.
•  This is an intensive one-day program that focuses on the application aspects of the MFRS 3, MFRS 10, MFRS 11 and the revised MFRS 128.


Target Participant: E16-E17 & Accountant
Duration: 1 Day
Language:

RM 3.6K
Amalan Kualiti TNB
BOTC

4 Days

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Overview:
Amalan Kualiti TNB merangkumi tiga subjek utama iaitu QE/5S, WIT-ICC dan PSI ISO 9001. Ia merupakan kursus pra-syarat yang ditawarkan kepada anggota kerja bukan eksekutif termasuk anggota kerja teknikal dan bukan teknikal.
Objective:
Diakhir program ini peserta akan dapat:

  • Menggunakan kaedah 5S ditempat kerja, bekerja secara berpasukan, mengamalkan ciri-ciri kepimpinan serta persekitaran kerja yang kemas dan seronok.
  • Menggunakan kaedah WIT ditempat kerja, bekerja secara berpasukan, mengamalkan ciri-ciri kepimpinan dan setia kawan, menggalakkan kreativiti serta peningkatan yang berterusan.
  • Memahami dan mempraktikkan amalan PSI.


untuk maklumat lanjut sila hubungi:

1. NAME: HARENAWATI HARON
   Email: harenawati@tnb.com.my

2. NAME: SURINDER KAUR
   Email: surinder@tnb.com.my

Target Participant: Anggota Kerja bukan Eksekutif & Anggota Kerja Teknikal & bukan Teknikal
Duration: 4 Days
Language:

RM 3.6K
Application of Project Management using MS Project…
BOTC

3 Days

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Overview:

This three-day Apply PMBOK Best Practices Using Microsoft Project course and workshop gives participants an overview of the Project Management Body of Knowledge (PMBOK® Guide) by the Project Management Institute (PMI), and provides hands-on experiences to apply the practices in PMBOK Guide using Microsoft Project 2010. The project planning, monitoring and controlling processes are especially emphasized in this course.

 


Objective:

· To illustrate project management concepts
· Introduction of the PMBOK® Guide framework, processes, tools and techniques
· Hands on familiarization of Microsoft Project
· Application of PMBOK practices in day-to-day project management activities, using Microsoft Project 2010


for any enquiries please contact:

1. NAME: SAMIHAH JAAFAR
   Email: samihah.jaafar@tnb.com.my

2. NAME: FAZDLIY RIZAL NAZIR
   Email: FazdliyNa@tnb.com.my
 



Target Participant: Executives & Project Managers
Duration: 3 Days
Language:

RM 3.6K
Application Of Strategic Project Management Planning…
BOTC

3

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Overview:

Objective:


Target Participant: E13 - E16
Duration: 3
Language:

RM 3.6K
Assertiveness Skills for Management Leaders
BOTC

3 Days

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Overview:

Effective Communication is a combination of knowing WHAT to say, HOW to say and WHEN to say it. Individuals who have successfully combined these three skills go through their daily tasks with ease in today's competitive business environment because they know how to respond appropriately to day to day challenges. Those who do not, continue to struggle and become ineffective.

Leaders in organizations communicate daily with subordinates, colleagues, customers, suppliers, bosses, stakeholders, in meetings, doing presentations or selling products both face-to-face and over the phone. Each of these communication processes results in an ‘OUTCOME’, which leads to something that gets done either for the leader, for the other person(s), or for the mutual benefit of both.  However, it is not just WHAT (outcome) is achieved, but more importantly it is HOW it’s (outcome) achieved.

On the other hand, Assertiveness skills will help the leader to break the cycle and be more focused and solve real problems rather than repeating ‘non-achievement’ again and again. This requires the leaders to master and demonstrate Assertive Leadership Behaviors (ALB).

 


Objective:

Upon completion of this workshop, participants will be:

• Explain the importance of assertiveness skills for leaders
• List down the proper steps to be taken in order to be an assertive leader
• Demonstrate the tools and techniques of being assertive
• Be results-driven and not activity-driven when managing and leading your people
• Identify the rights and responsibilities of positive, powerful and assertive communication
• Develop and use a personal communication strategy on-the-job that is based on psychological theory and the realities of workplace communications
• Understand and avoid poor communication strategies and apply remedies to improve your communication at work

 



Target Participant:
Duration: 3 Days
Language:

RM 3.6K
Asset Life Cycle
BOTC

2 Days

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Overview:
The module is designed to provide complete understanding of what is asset lifecycle is all about. Participant subsequently will be brought into to each of asset lifecycle and processes involved in each stage.

The training format is theory and practical, where the participants will be actively involved in the class activities.

“Learning by participating” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the module.
 
Objective:
Upon completion of this workshop, participants will be:

• To state complete lifecycle of an asset
• To explain correctly the processes involved during the each stage in the life cycle
 

Target Participant: Finance Executive
Duration: 2 Days
Language:

RM 3.6K
Asset Life Cycle-Acquiring, Maintenance and Disposal…
BOTC

2

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Overview:

Objective:


Target Participant: E12-E13
Duration: 2
Language:

RM 3.6K
Asset Management And Incentive Base Regulation
BOTC

2 Days

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Overview:
The course is designed to improve participant’s skill, knowledge and attitude to carry out task in handling financial matters for a company. The trainers will guide and facilitate the participants, so that they can to improve their ability in the area of finance.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.
 
Objective:
Upon completion of this course, participants will be able to:

• Define incentive based regulation (IBR)
• Describe the importance of IBR to TNB
• Demonstrate structural  change to TNB  and tariff setting mechanism
• Relate IBR implication to TNB Division and able to cascade down IBR requirement
• Explain Asset Management Concepts without mistakes
• Define how Asset Management support successful IBR implementation


for any enquiries please contact:

1. NAME: SAMIHAH JAAFAR
   Email: samihah.jaafar@tnb.com.my

2. NAME: NOR FAIZURA IZMA OMAR
   Email: norfaizura@tnb.com.my
 

Target Participant: All executive
Duration: 2 Days
Language:

RM 3.6K
Asset Management And Total Cost of Ownership
BOTC

1 Day

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Overview:
TCO is used to represent all of the costs, including direct and indirect costs over asset life cycle associated with owning capital assets required to support business operations. It is used as a tool to Identify issues to consider when making decisions relating to the acquisition, operation, maintenance and disposal of major assets and also to help improve asset related decision making.

The training programme has been developed to provide an overview of Asset Management & Total Cost of Ownership (TCO) to TNB executives The course is open to participants from various backgrounds (both technical and non-technical) who are involved directly in the acquisitions of assets, decision makers and also for personnel who are interested to learn more about the whole life costing of an asset.
 
Objective:

Upon completion of this course, participants will be able to explain clearly:

• The main principles of Incentive Based Regulation
• Asset management concepts
• The concept of Total Cost of Ownership (TCO) of asset

Participants should also be able to calculate correctly the total cost of ownership of an asset.


for any enquiries please contact:

1. NAME: KHAIRUL SHAMSI B ROBIKI
     Email: khairulsr@tnb.com.my

2. NAME: BIBI HAZRINA BT ALLI RAHMAN
     Email: bibiar@tnb.com.my
 



Target Participant: E14-E15
Duration: 1 Day
Language:

RM 3.6K
Banking Short Term Financing Facilities
BOTC

2 Days

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Overview:

The course is designed to improve participant’s skill and knowledge to carry out task in doing finance. The participants will know various types of commercial trade facilities and services offered by financial institutions. By having the operation background, The trainers will guide and facilitate the participants thru out the program.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.
.

Objective:

Upon completion of this course, participants will be able to:

• Understand the various Commercial Trade Facilities & Services offered by the Banks / Financial Institutions
• Explain the usage of each Commercial Trade Facilities & Services and how it works
• Use the right Commercial Trade Facilities to generate cash flows, profitability and minimizing risk
• Structure the appropriate and cost effective Commercial Trade Facilities towards the needs of Tenaga Nasional Berhad
• Negotiate and demand the right Commercial Trade Facilities with fine pricing from the Bank / Financial Institutions
 

 



Target Participant: Finance Executive (E07-E13)
Duration: 2 Days
Language:

RM 3.6K
Basic Accounting for Treasurer / Asas Perakaunan
BOTC

2

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Overview:

Objective:


Target Participant: Treasurer
Duration: 2
Language:

RM 3.6K
Belanjawan untuk Penyelia Kenderaan
BOTC

2 Days

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Overview:
Kursus ini direka untuk meningkatkan kemahiran, pengetahuan dan sikap untuk membantu peserta menjalankan tugas dalam mengendalikan hal-hal kewangan untuk syarikat. Fasilitator akan membimbing para peserta, supaya mereka dapat meningkatkan keupayaan dalam bidang kewangan.

Format latihan adalah berbentuk teori dan praktikal, di mana para peserta akan terlibat secara aktif di dalam aktiviti-aktiviti kelas. Oleh itu, ia akan meningkatkan tahap keyakinan mereka.

"Learning by Do it " merupakan prinsip asas yang digunakan dalam latihan ini. Peserta akan diberi penekanan untuk menyertai aktiviti-aktiviti kursus yang interaktif  bagi memastikan kejayaan muktamad bengkel yang berterusan.
Objective:

Pada akhir kursus ini, peserta akan dapat:

• Menerangkan konsep belanjawan
• Menguruskan Logsheet
• Menerangkan proses perbelanjaan dan tuntutan


untuk maklumat lanjut sila hubungi:

1. NAME: SAMIHAH JAAFAR
   Email: samihah.jaafar@tnb.com.my

2. NAME: NOR FAIZURA IZMA OMAR
   Email: norfaizura@tnb.com.my
 
 



Target Participant: Penyelia Kenderaan
Duration: 2 Days
Language:

RM 3.6K
Budget Preparation Skills (For Non Finance)
BOTC

2 Days

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Overview:
The course is designed to improve participant’s skill, knowledge and attitude budgeting. The trainers will guide and facilitate the participants, so that they can to improve their ability to estimate and do budget correctly.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.
Objective:
Upon completion of this course, participants will be to:

•Prepare and consolidate Capital Expenditure and Annual Operating Budget
•Implement and monitor the Budget Monitoring Annual effectively
•Able to identify and use correct cost element for budget preparing purposes  

Target Participant: Finance Executive, Supervisor, Team Leader
Duration: 2 Days
Language:

RM 3.6K
Budgeting for Supervisor (Belanjawan untuk Penyelia)
BOTC

2 Days

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Overview:
The course is designed to improve participant’s skill, knowledge and attitude to carry out task in budgeting. The trainers will guide and facilitate the participants, so that they can to improve their ability in doing budget, estimate correctly for Capex & Opex.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.
Objective:
Upon completion of this course, participants will be able to:

• Understand the company budgeting process and procedures of
• Budgeting
• Capex
• Opex
• Cost Centre & Job Order

Target Participant: Clerk
Duration: 2 Days
Language:

RM 3.6K
Business Analytics and Reporting-Integrated, Interactive…
BOTC

2 Days

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Overview:
<div justify;"="">The course is designed to provide skills and knowledge business analytic and reporting using Excel.  By having the operation background, The trainers will guide and facilitate the participants thru out the program.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.
Objective:
<p justify;"="">Upon completion of this course, participants will learn the following:

• Integrate data from disparate data sources into Excel
• Construct interactive models for decision making
• Create scenarios and what-if analysis for planning & decision making
• Produce visually attractive and impactful reports
 

 



Target Participant: Finance Executive (E14-E15)
Duration: 2 Days
Language:

RM 3.6K
Business and Financial Report Writing
BOTC

2 Days

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Overview:
The course is designed to improve participant’s skill, knowledge and attitude to carry out task in writing. The trainers will guide and facilitate the participants, so that they can to improve their ability in writing report.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.
Objective:
Upon completion of this course, participants will be able to:

• Identify what works when writing financial and business reports
• Organize report content in different ways to get results
• Apply micro and macro techniques for conveying complex ideas clearly
• Bring out the message behind the numbers


any enquiries please contact:

1. NAME: SAMIHAH JAAFAR
Email: samihah.jaafar@tnb.com.my

2. NAME: NOR FAIZURA IZMA OMAR
Email: norfaizura@tnb.com.my

Target Participant: Finance Executive (E07-E13)
Duration: 2 Days
Language:

RM 3.6K
Business Presentation Skills
BOTC

2 Days

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Overview:
<div justify;"="">The course is designed to improve participant’s skill, knowledge and attitude to do presentation. The trainers will guide and facilitate the participants, so that they can to improve their ability during presentation.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.
Objective:
<div justify;"="">Upon completion of this course, participants will be able to:

• Deliver with high impact with the 7 most powerful opening methods
• Deliver like a professional using the KEEPS formula
• Eliminate unnecessary fear of stage fright and learn how to feel at ease with hostile audience
• Structure your presentation material like any expert
• Make a successful presentation with positive body language that persuades
• Apply effective breathing methods to get rid of fear instantly
• Use presentation media with greater impact and effect
• Identify the appropriate strategies of handling hostile audience
• Increase personal effectiveness in organizational communications and delivery at meetings


any enquiries please contact:

1. NAME: SAMIHAH JAAFAR
Email: samihah.jaafar@tnb.com.my

2. NAME: NOR FAIZURA IZMA OMAR
Email: norfaizura@tnb.com.my
 

Target Participant: Finance Executive (E07-E13)
Duration: 2 Days
Language:

RM 3.6K
Business Process Improvement & Building Financial…
BOTC

2 Days

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Overview:

The course is designed to provide skills and knowledge about benefit of business process improvement and building financial models for decision making.  By having the operation background, The trainers will guide and facilitate the participants thru out the program.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.

Objective:

Upon completion of this course, participants should able to:

• Provide a practical framework for the development and evaluation of financial forecasts and models for corporate and business planning
• Develop BPI plans and set benchmarks for measuring improvements
• Create basic models with a given framework
 

 



Target Participant: Senior Manager (E16-E17)
Duration: 2 Days
Language:

RM 3.6K
Business Risk Mitigation and Analytical Skills
BOTC

2 Days

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Overview:

The course is designed to provide skills and knowledge about business risk mitigation.  By having the operation background, The trainers will guide and facilitate the participants thru out the program.
The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.

Objective:
Upon completion of this course, participants should able to:

• Recognize the nature and sources of business risk
• Recognize the motivations underlying hedging
• Explain the various established quantitative ways of perceiving risks
• Explain the implications of correlation, adverse selection and moral hazard on risk as well as how they can be mitigated
• Clarify the role of equity within the context of risk
• Articulate the risk implications of gearing on risk as well as methods that can be employed in adjusting gearing levels
• Calculate and explain the logic of risk-adjusted ratios in assessment
• Identify governance and accounting abuses


Target Participant: Senior Manager (E16-E17)
Duration: 2 Days
Language:

RM 3.6K
Business Skills and Strategic Thinking
BOTC

2

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Overview:

Objective:


Target Participant: Open To All
Duration: 2
Language:

RM 3.6K
Business Tax Deductions-An Accountant's Perspective…
BOTC

2 Days

View Details

Overview:

The course is designed to provide skills and knowledge about business tax’s deduction.  By having the operation background, The trainers will guide and facilitate the participants thru out the program.

 The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

 “Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.

Objective:
Upon completion of this course, participants should be able to gain:

• Latest updates and developments on "Tax Deductibility Issues" resulting from the decided case laws
• IRB's views and positions taken on various controversial tax deductions
• Documentation requirements to support and justify business deductions
• Common mistakes to be avoided during tax computation stage


Target Participant: Finance Executive / Manager (E14-E15)
Duration: 2 Days
Language:

RM 3.6K
Capital Project Evaluation on Commercial Aspects
BOTC

2 Days

View Details

Overview:
<div justify;"="">The course is designed to improve participant’s skill, knowledge and attitude to carry out task in handling financial matters for a company. The trainers will guide and facilitate the participants, so that they can to improve their ability in the area of finance.

The training format is theory and practical, where the participants will be actively involved in the class activities. Hence, it will increase their confidence level.

“Learning by doing” is a basic principle adopted in this training. Participant will be taken through the vast experience of training by the trainers. The emphasis is on participants continuing participation in ensuring the ultimate success of the workshop.
Objective:
<div justify;"="">Upon completion of this course, participants will be able to:

• To provide a working knowledge and a structured process for evaluating and managing capital project expenditure.


any enquiries please contact:

1. NAME: SAMIHAH JAAFAR
Email: samihah.jaafar@tnb.com.my

2. NAME: NOR FAIZURA IZMA OMAR
Email: norfaizura@tnb.com.my

Target Participant: All Executive (E16-E17)
Duration: 2 Days
Language:

RM 3.6K
Cash Flow Forecast
BOTC

2

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Overview:

Objective:


Target Participant: Generation
Duration: 2
Language:

RM 3.6K
Certificate of MII - Insurance
BOTC

8 Days

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Overview:

The Certificate of MII – Insurance (CMII Insurance) is designed to provide the participants with the foundation insurance knowledge, skills and behaviors (competencies) needed to perform their role effectively and to deliver a professional service to customers.

This qualification is a first step towards becoming professionally qualified in insurance profession. Upon successful completion of the CMII, 20 credits will be granted when the participant progress to the next level of MII qualifications, the Diploma in Insurance.


Objective:
The course objective is to develop in the participants a knowledge and:

• Appreciation of risk and risk management
• Appreciation of the insurance market place
• Appreciation of the principles of conventional insurance and takaful
•  Appreciation of the regulatory requirements on the insurance industry
•  Appreciation of the customer needs and services
• Understanding of the basic concepts of the types of insurances available in the market place
• The ability to apply knowledge and skills to practical situations
• Understanding of the claims procedures and be able to apply them to given situations


for any enquiries please contact:

1. NAME: SAMIHAH JAAFAR
   Email: samihah.jaafar@tnb.com.my

2. NAME: NOR FAIZURA IZMA OMAR
   Email: norfaizura@tnb.com.my

Target Participant: Executive, Project Manager & Project Team
Duration: 8 Days
Language:

RM 3.6K
Coaching Skill : Human Capacity Building
BOTC

2

View Details

Overview:

Objective:


Target Participant: E16-E17
Duration: 2
Language:

RM 3.6K
Communicating Business Direction
BOTC

2

View Details

Overview:

Objective:


Target Participant: Open To All
Duration: 2
Language:

Human Resource Minister - Training Provider Award 2007
Role Model Company 2013 for Electrical Training Programmes by Manpower Department (JTM)
Energy Industry Award: Training Institution Excellence 2011

TNB Integrated Learning Solution Sdn Bhd - ILSAS
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