Courses

Introduction And Application To EWRM (Risk Owners)
BOTC

1 Day

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Overview:
<p justify;"="">The course is designed to provide participants, who are the assigned risk owners, with the basic knowledge of risk management to allow them to be able to assess and manage risks at the workplace.

 


Objective:
<p justify;"="">To apply enterprise wide risk management in daily business operations in line with the established framework to achieve business objectives.

Specifically,
• To adequately explain the concept of enterprise wide risk management in order to achieve TNB’s strategic and operational objectives
• To adequately explain the TNB Enterprise Wide Risk Management policy and guidelines
• To apply the Group Wide Risk Assessment (GWRA) process to manage risks
• To utilise the TNB Risk Information System (TRIS) to manage, report and monitor risks
 

 



Target Participant: Risk Owners, Mitigation Plan Owners, Project Managers, Executives
Duration: 1 Day
Language:

Introduction And Application To EWRM (Risk Coordinators)
BOTC

2 Days

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Overview:
<div justify;"="">The course is designed to provide participants, who are the appointed Risk Managers and Risk Coordinators, with the basic knowledge of risk management to allow them to be able to assess and manage risks at the workplace.
Objective:
<p justify;"="">To apply enterprise wide risk management in daily business operations in line with the established framework to achieve business objectives.

Specifically,
• To adequately explain the concept of enterprise wide risk management in order to achieve TNB’s strategic and operational objectives
• To adequately explain the TNB Enterprise Wide Risk Management policy and guidelines
• To apply the Group Wide Risk Assessment (GWRA) process to manage risks
• To utilise the TNB Risk Information System (TRIS) to manage, report and monitor risks

 



Target Participant: Risk Managers, Risk Coordinators, Project Managers, Executives
Duration: 2 Days
Language:

Intra Interpersonal Skills
OSHE

2 Days

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Overview:
Cabaran terbesar bagi semua pekerja ialah berkomunikasi dengan berkesan. Kemahiran komunikasi memainkan peranan yang penting ketika berinteraksi dengan majikan atau rakan sekerja.

Komunikasi dan hubungan interpersonal adalah merupakan salah satu faktor yang penting kepada semua aktiviti dalam sesebuah organisasi. Komunikasi dan hubungan interpersonal yang berkesan akan dapat meningkatkan keharmonian dalam organisasi dan seterusnya meningkatkan produktiviti.
Objective:
Di akhir kursus, peserta akan dapat:

• Menyatakan kepentingan menguasai Kemahiran Interpersonal dan Kemahiran Antara Perorangan.
• Meningkatkan interaksi dan perhubungan bersama pelanggan.
• Mengatasi halangan kepada kemahiran Interpersonal dengan menguasai keedah “Jinak Emosi” (Memahami dan mengurus emosi).
• Mempelajari bagaimana mengatasi kegagalan komunikasi dengan pelanggan dan kaedah pengurusan konflik.


untuk maklumat lanjut sila hubungi:

1. NAME: SURINDER KAUR A/P KULDIP SINGH
   Email: surinder@tnb.com.my
 
2. NAME: SITI AISHAH ABDULLAH 
   Email: sitiaishah.abdullah@tnb.com.my

Target Participant: Pekerja TNB Bukan Eksekutif
Duration: 2 Days
Language:

Human Resource Minister - Training Provider Award 2007
Role Model Company 2013 for Electrical Training Programmes by Manpower Department (JTM)
Energy Industry Award: Training Institution Excellence 2011

TNB Integrated Learning Solution Sdn Bhd - ILSAS
Jalan IKRAM-UNITEN, Karung Berkunci 205,
43650 Bandar Baru Bangi, Selangor, MALAYSIA

T: (+6) 03-8922 7222 F: (+6) 03-8926 4437 E: infoilsas@tnb.com.my

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